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Tenants

Should you choose to rent a property through us that we manage, we will be there for you through every step of the application and tenancy process! From the time you view a property, until after you’ve moved out and have your deposit returned, our professional and friendly staff will be there to assist and support you as best as we can.


To see a full list of our Fees and Charges, both before during and after a tenancy, please see this page on our tenant information website!


Landlords

Whether you are a new or experienced landlord, we understand that different landlords require different types and amounts of services when it comes to renting out your home. For this reason we have two main service packages, however we can cater for your individual needs – just let us know!


For a full breakdown of our Fees and Charges to landlords, please see this page on our tenant information website!


Gold Service (Let only)

With this service, we will provide you with the following:


  • Advice and guidance to letting your home
  • Visits to take promotional images and marketing details
  • Evaluate the achievable rental income
  • Market your property on our website, Zoopla and Manchester Student Homes (if applicable)
  • Arrange and conduct viewings of the property with prospective tenants
  • Conduct tenant references checks or secure guarantors
  • Prepare and carry out signings of the tenancy agreement with new tenants

We can also create an EPC or risk assessment for you if it is required!


Platinum Service (Fully managed)

Our fully managed service provides everything that the Gold Service above does, plus the following:


  • Secure tenancy deposits with TDS
  • Setup standing order rental payments
  • Notify the council of the new occupants
  • Conduct move-in and move-out inventory checks
  • Provide tenants with welcome packs and keys
  • Regularly take and monitor meter readings
  • Regularly conduct property inspection checks
  • Provide tenants with a 24/7 emergency helpline
  • Provide tenants with a dedicated online maintenance support system
  • Have our professional accounts department deal with rent collection, arrears, financial transactions, deposits and landlord statements
  • Issue required tenant eviction notices (Section 21s)
  • Carry out repairs and maintenance within a set timeframe

We can also conduct any necessary safety checks such as the annual landlord gas safety certificate!

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Contact Us

  • Sam Properties
    433 Wilmslow Road Withington Manchester M20 4AF
  • Telephone: 0161 610 8383
Property Portal and Associates